Your order will be ready for collection within 3 hours of being placed, and you'll receive an email from us confirming this. Please wait to receive this email before collecting your order.
Please note orders placed outside of our store opening hours will be completed the following day.

No, we have no minimum spend or order quantity for Click & Collect.

If you're placing an order for multiple products that aren't all available in your selected Click & Collect store, you can opt for delivery for your full order instead.

We offer Click & Collect across both our Australian stores. Check out where our stores details here.

You can view all our store hours and address details by clicking here.

Yes, they will just need to show us a copy of the order confirmation email along with a form of ID for our records.

Your order will be held for a maximum of 10 days in your chosen store. After this time, we will contact you to arrange delivery or a refund.

Yes! You are welcome to try on your new purchase in our change rooms, where our friendly staff will be on hand to assist with any questions.

You are welcome to return your order for a full refund.

You can also exchange your order in an Australian Canada Goose store, however we are unable to process exchanges via post.

For more information, please refer to our Return Policy